Gift Cards Page Now Supports Financial Statement Currency
Gift card totals now reconcile directly to your Gift Card journal entry.
You can now view your Gift Cards page totals in your financial statement currency, matching how amounts already appear on your Journal Entry and Revenue Recognition reports.
What's changed
Previously, the Gift Cards page showed amounts in each transaction's original currency, while the Gift Card journal entries were shown in your financial statement currency (when you select "Show in financial statement currency" on JE - Explorer Page). For accounts with gift cards issued in more than one currency, that FX conversion difference made the two figures look like they didn't match.
The Gift Cards page now totals everything in your financial statement currency, so the page summary lines up directly with the Gift Card JE.
How to use it
On the Gift Cards page, clear the currency filter. The summary at the bottom of the page will total your gift card balances in your financial statement currency — reconciling directly to your Gift Card JE.
What this means for you
Direct reconciliation between the Gift Cards page and the Gift Card journal entry — no manual FX math
No more phantom variances caused by mixed-currency gift card balances
Faster month-end tie-out for accounts with gift cards issued in multiple currencies
"Net Same-Day Impacts" Toggle Is Now "Net Impacts"
Offsetting entries now collapse correctly even when booked on different recorded dates.
The Net same-day impacts toggle has been renamed to Net impacts and now nets entries by transaction date alone.
What's changed
Previously, offsetting entries (for example, a debit and a later correcting credit) only netted when they shared both the same transaction date and the same recorded date. That meant corrections booked on a different date than the original entry would show as separate rows that never cancelled out — even though they offset each other in reality.
With the toggle on, those entries now collapse into a single, accurate net row per account, giving you a cleaner view of the true current state.
How to use it
Toggle on (Net impacts): See a single net row per account with offsetting entries collapsed.
Toggle off: See every individual impact exactly as before, with full audit detail. The detail is always available — nothing is hidden, just netted in the default view.
What this means for you
Cleaner default view — corrections booked on different recorded dates no longer create noisy "orphan" rows
Accurate current-state reconciliation without manual subtraction
Full audit detail on demand by turning the toggle off
Clearing Balances Now Show the Expected Payment Provider Instead of "Unknown"
You can finally see which provider each pending balance is waiting on.
Order clearing balances that previously sat in a single catch-all Unknown account are now labeled with the payment method the order used — for example, Clearing
Account Expected: Shop Pay.
Once the actual transaction lands, the balance resolves to the provider's clearing account as usual.
What's changed
This is a labeling improvement only:
No amounts change
No money moves
Historical journal entries are untouched — the change applies from the current month onward
Anything we can't confidently attribute to a specific provider intentionally stays Unknown, including:
Gift cards
Orders with multiple payment methods
Non-return-platform refunds
What this means for you
Clearer view of which provider each pending clearing balance is waiting on
Easier troubleshooting when a balance hasn't resolved — you can see what it's expecting
Less noise in the Unknown bucket, which now reflects only true edge cases
New "Net by" Dropdown on Journal Entry Details
Aggregate journal entry impacts by order for a cleaner view of each order's ending position.
We've added a new Net by option to the Journal Entry details page that lets you aggregate impacts by order. When set to Net by Order, Blue Onion collapses the intermediary clearing-account entries (including temporary "Unknown" legs that net to zero) and shows you a single, aggregated result per order instead of every step of the matching process.
What's changed
Previously, the Journal Entry details page showed every individual movement an order made through the clearing process — including intermediate "Unknown" debits and credits that ultimately net to zero. This made it harder to see an order's true ending position because the screen was full of offsetting transit entries.
With Net by Order, those offsetting entries collapse, and you see one aggregated row per order showing where the money actually ended up.
How to use it
From the Journal Entry details page: use the new Net by dropdown and select Net by Order.
Clicking into the "Unknown" total from the journal entries view: Net by Order is now applied automatically, so the offsetting entries are netted out for you by default.
Note: This is a display/aggregation enhancement only — it does not change any underlying journal entry data or balances.
What this means for you
Cleaner drill-in when investigating an Unknown total — offsetting entries are hidden by default
Faster diagnosis of an order's true ending position without scrolling through every clearing step
Underlying data unchanged — you can switch the dropdown back to see every individual impact whenever you need full detail
Captured Amount Now Used for Adjusted Shopify Orders
Shopify orders adjusted between authorization and capture now reconcile cleanly, with no leftover balance in Unknown clearing.
We've improved how orders are reconciled when Shopify adjusts an order amount between the time a payment is authorized and when it's actually captured (for example, pre-capture tax adjustments).
What's changed
Previously, transactions were booked at the original authorization amount, which could leave the difference between authorization and capture sitting in Unknown clearing. They're now booked at the final captured amount, so these orders reconcile cleanly and no longer create unexplained clearing balances.
Rollout: This change is rolling out for transactions dated June 1, 2026 onward. Historical entries and other accounts are unaffected.
What this means for you
Cleaner clearing accounts — fewer unexplained balances sitting in Unknown
Less manual investigation for orders where Shopify adjusted the amount before capture (e.g., pre-capture tax recalculations)
No retroactive changes — historical journal entries are untouched
Full TikTok Shop Reconciliation Is Now Live
TikTok Shop now supports the full order and reconciliation flow — not just payments.
We've significantly expanded our TikTok Shop integration. Previously, we only brought in TikTok payments. Now, the complete order-to-cash lifecycle for TikTok Shop is ingested, normalized, and reconciled — flowing all the way through to journal entries alongside your other channels. Please head over to the Orders integration page to connect your TikTok Shop.
What's now working for TikTok
Orders — TikTok Shop native orders are ingested and normalized, including order totals, discounts, and taxes
Order line items — itemized product detail for each order
Refunds & cancellations — both returns and cancellations are captured as refunds, with line-item detail
Shipping — shipping charges tracked at the order level
Fulfillments — shipped items recorded per order
Payments → orders matching — TikTok payments now match against their corresponding TikTok orders
Reconciliation — TikTok orders, refunds, and payments flow through reconciliation and into journal entries
No double-counting — orders that appear in both TikTok and another channel (e.g., Shopify) are automatically deduplicated so they're only counted once
A note on edge cases: This is a major expansion, and some reconciliation edge cases may still need adjustments as we validate against your live data — for example, certain refund/cancellation scenarios, platform-funded discounts, or order timing differences. We're actively monitoring these and will fine-tune as needed. If you spot anything that looks off, please flag it and we'll prioritize a fix.
What this means for you
Single source of truth for TikTok activity across orders, refunds, payments, and fulfillments
Clean reconciliation between TikTok orders and TikTok payments — no more orphaned payments without matching orders
No double-counting when the same order shows up in TikTok and another channel like Shopify
Questions?
Have feedback on this release, or something you'd like to see in a future update? Reach out to our Customer Success team — we'd love to hear from you.

